It was my first time going to a job offsite. I had just completed my training programs and was now shadowing the experienced Heating plus A/C techs. My pal and I acquired a call to do heating service on heating devices at a residential home in the affluent part of town. I had never been to this side of the city, and the size of the locations left my mouth wide open. These houses were immense and had attractively manicured lawns. My pal and I got to the home my buddy and I were heading to, and the driveway was longer than a trip around my entire house. The customer explained the symptoms she had seen on her heater. The Heating plus A/C serviceman walked around the house, following the ductwork until she spotted a puddle of water in an part where the sealant had worn out. I suggested to do the duct sealing, and my employer agreed but keenly focused on what I was doing. The customer explained that she had two heat pumps. With the size of the house, I believed she could have that multiple devices, but at the same time, this was the first I had heard of any residential home with more than one of these devices. They had a digital thermostat with odd zones. My pal and I handled a few heating repairs on the vents, thanks to the fast service of the local heating dealer. I had not worked even a year in the heating industry, and the techs right debunked the myths I had before my eyes. I could wait to see the cool heating technology while delivering apartment services. I was a chatterbox in the truck after my buddy and I completed the job. I asked my eager questions and acquired all the answers: wonderful teaching strategies.