Grumpy customers when it comes to HVAC

I can’t stand when people get aggravated over something that is honestly not my fault! It bothers me to the core, iand it is one thing that makes me go crazy.

I totally get that when people are stressed, they tend to lash out; However, I am not the person to freak out at.

Just the other day, the store owner of 1 of the stores that I frequently shop at got ticked off at me today, and when I came in, I instantly realized that the air conditioning was not working in the store. It was one of the most miserable days of the entire summer, in addition to separate from the air conditioning, that store was getting very warm. I asked the store owner where a particular product was, in addition to he instantly snapped back. He told me where it was, but with a definite attitude. I was noticing that the sweat all over him, in addition to I realized that separate from the air conditioning, this guy must have been honestly ticked off. Instead of ignoring the fact, I asked him how long the air conditioning had been broken. He said that the air conditioning stopped working a day ago, and the Heating, Ventilation, in addition to A/C workers can’t seem to figure it out. He vented about all of the Heating, Ventilation, in addition to A/C complications that the store has been having, and I did all I could to understand where he was coming from. I sympathized with him, in addition to he was so thankful to have someone to vent about the air conditioning to that he decided to give me a discount on my purchase. I thanked him and told him that I truly hoped that his air conditioning would get resolved soon.
New air conditioning