I missed 3 days of work because of the HVAC company

I was incredibly annoyed when I made an appointment the other day for HVAC system repairs. The HVAC company told me the HVAC technician would arrive anywhere from 9 in the morning to 6 in the evening. I thought this was ridiculous because I had no clue when the guy would arrive, so I basically had to take the day off from work. You better believe I was enraged when the guy didn’t bother to show up for the entire day. When I called to complain to the HVAC company, they apologized and said something came up with the worker and he was unfortunately unable to make it. They said he would be there first thing in the morning the following day. I unfortunately had to call off the next day from work as well because of this guy. He didn’t bother to show up in the morning either! I called the HVAC company again asking what was going on and telling them they were costing me money with me having to miss work. They promised somebody would be out and they would give me a 50% discount with my services. That eased my nerves a little bit, except for the fact that nobody showed up later in the day either! The HVAC company promised an HVAC worker would arrive the third day, and my boss seemed to be annoyed that I was calling off work again. This time they said the service for my HVAC would be no charge at all for all the inconvenience. I finally got the worker at my place and he was a nice guy and took care of everything. This wasn’t the same guy that failed to show up previously so I had no issue with him. I don’t know if I can deal with this HVAC company in the future after this nonsense though.

 

Cooling and heating business