It’s actually important to deliver excellent buyer repair and quality repairs.
I try to deliver both of these things when I am servicing heating, ventilation in addition to A/C equipment for our clients.
It doesn’t matter if the buyer is a current or existing client. Both clients should be dealt with in the same way. In the heating and cooling system repair business, it is important that our clients trust us and the things that every one of us say. I do not mind having someone ask for a third opinion every once in a while, but it should not be the norm when you are dealing with clients that have already used your services in the past. I want 100% of our clients to come back. That’s why it is important to be nice and thorough. I toil alongside our dealers every single day so they believe that I am just as committed to the repair as I want them to be. I never expect the boys to toil harder or toil longer hours than I do. Nobody leaves until pretty much everyone is done with work. If there is no toil to do, every one of us go back to the office and toil on stocking or cleaning. There is constantly something that can be done around the shop. By staying on top of our dealers and toiling alongside them everyday, I am sure that our clients receive the best repair possible. I have the best techs in the company that are NATE certified with many years of experience and training. They can figure out any problem our clients throw in our direction.
quality hvac