The restaurant was doing great, but the owner needed to make some significant changes. She was in the right location, but business wasn’t booming. Apart from that, many other minor issues were affecting how effective the company was. Since she couldn’t see what was wrong, it was better to hire a professional to help her. The owner found a business therapist who would come and help her out. One issue the restaurant faced was the lack of a proper air conditioner. The one in place worked fine, but there was poor air quality in the kitchen. The staff complained about the heat due to poor air ventilation. The HVAC system wasn’t blowing enough cold air to keep them comfortable. Also, it had been a while since the air vents were cleaned. Some customers complained of certain smells in the restaurant. The feedback was an eye-opening experience for the restaurant owner. She decided to contact an AC company to come and service the central cooling and heating system. It had been a while, so much of the HVAC system had mold, mildew and dust in it. Due to the amount of work needed, she closed the restaurant for a few days. This gave the HVAC experts time to open up the air vents and remove all the disgusting gunk. The staff were glad she was taking steps to ensure the business had proper heating systems in place. After the excellent work, the owner opted to sign-up for an HVAC maintenance contract with the AC business. That meant the air conditioning mechanics would come to service the aircon twice a year and be in charge of all repairs. As a discount, she got two 24-hour emergency offers to use when the AC broke down suddenly.